If you have slow speed on a wireless connection, but a speed test on a wired connection performs normally, see the article Wireless & WiFi Connection for more assistance. If possible, you should always run the speed test from a PC that is connected directly to your modem with an Ethernet cable using our speed test tool. Fidelity does not guarantee connection speeds over wireless. There are several factors that can cause wireless internet to perform poorly even though the speed to the modem is fine. ▼ When I run the test on a wireless connection, I get slow speeds. If you are close to the speed listed on your plan, the internet connection is OK. Many customers can see speeds that are slightly lower or higher than their plan. There are many factors, including the performance of your PC, that can affect overall speed. ▼ I'm getting 90 Mbps and my plan is 100 Mbps. Here are some troubleshooting steps you can perform: ▼ What should I do if I see slow speeds on my test? Occasional internet users can get by with smaller data plans, while those relying on the internet for school, work, health care, or entertainment (hello. Viasat plans also have different amounts of data. Using the Fidelity authorized speed test as a diagnostic tool can help you identify a possible connection issue. Viasat offers several satellite internet plans with varying download speeds, ranging from 12 Mbps up to 100 Mbps. Many factors can contribute to slow connectivity. We suggest running the tool to assist in troubleshooting slow connectivity. In most cases, you will see reduced speeds when going across the internet to other speed test sites as compared to the results displayed for the Fidelity test.Ī speed test can be run at any time to view your current internet connection speed. Various other speed test sites measure the speed of service between your house and their servers, which could be located anywhere nationally. We also perform two tests on your internet connection, one to test your speed in your community and a second to test your speed across the internet. This tool assists our technicians with troubleshooting any service issues you may experience. The speed test offered by Fidelity is a diagnostic tool designed and built specifically for your Fidelity high-speed internet connection. ▼ Why should I use the Fidelity speed test instead of others available on the internet? Higher speeds result in a faster internet experience. This is important as every function performed on the internet requires information to be passed back and forth between your PC and the internet. Internet Connection Speed refers to how fast you can navigate the Internet and is typically shown in Mbps. This tool will show your current download and upload speeds – both within your community and across the internet.Ī speed test is a diagnostic tool that can be used to display your Internet connection speed. (Friday and Saturday nights are not a good choice.Does Fidelity offer an authorized speed test?įidelity offers an authorized speed test at. ![]() If you really want to find out what your best possible Bandwidth Speed Test result is, try loading this page at 1:00am on a weeknight, when almost everyone is asleep when Internet use is at it’s lowest. ![]() you’ll typically notice faster internet connectivity. When fewer people are online, such as after 11 p.m. Internet traffic during peak hours tend to lead to slower internet connections. Just as you have to wait in a your car for a traffic light, data sent to your computer has to wait while other data passes through routers, switches, and hubs (The Internet equivalent of an intersection). It does so by running multiple consecutive tests that. Similar to highways you get traffic delays. An internet speed test measures the connection speed and quality of your connected device to the internet. The Internet is like a major highway system, the Internet Information Highway has many roadways and interchanges, each having their own capacity and speed limit. ![]() ![]() Why do I get different speed results each time I run The Bandwidth Speed Test? PEAK Internet is a part of the global network.
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